Purpose:

Our Customer Service Representatives consistently engage and maintain professional and positive relationships with accountholders, end users, and the sales team in a fast-paced environment. Responsibilities range from processing orders, answering and responding via multiple communication methods, checking stock, answering general product questions, and communicating with internal departments to provide customers with the highest level of service possible. This position is an integral member of our most prominent, customer-facing department committed to a customer-centric mentality and meeting our company goals.

Essential Duties and Responsibilities:

• Engages with customers, handles inquiries, and provides services assistance.

• Processes orders in our system received via phone, email, and fax.

• Checks stock for customers and sales team.

• Aids in locating physical store locations that carry our products for end users.

• Communicates efficiently with internal departments.

• Maintains order lists and follows up with customers regarding processing.

• Forwards calls and messages to the appropriate departments.

• Demonstrates reliability through good work ethics and attendance.

• Proficient in Microsoft products such as Outlook, Excel and preferably Microsoft Dynamics.

Education and Experience:

• Previous experience in customer service, sales, call centers, or related fields.

• High School Diploma, GED, or equivalent required; additional education a plus.

• Knowledge of the flooring industry is not required but also a plus.

Purpose:

The Director of R&D leads the company’s U.S.-market research, product development, and product lifecycle management across the flooring portfolio. This role adds complementary market, customer, technical, and product-management expertise to the company’s established Innovation and Sourcing capabilities in Shanghai, working closely with that team to leverage its supplier relationships, manufacturing knowledge, technical expertise, and experience. The Director brings together customer and market insights, internal and external research, product knowledge, technical specifications, material capabilities, design and consumer trends, competitive activity, and product performance to identify opportunities and guide sound product decisions. This is an entrepreneurial, hands-on leadership role responsible for building relationships and resources, leading cross-functional initiatives, developing practical processes, creating momentum, and producing outcomes in a developing organization.

Key Responsibilities:

Strategic Leadership

• Defines and leads the company’s flooring product strategy and roadmap in alignment with customer needs, market opportunities, sales strategy, business objectives, and product performance.

• Establishes a practical, research- and data-informed approach to product development that balances innovation, customer value, technical feasibility, cost, quality, supply chain considerations, and return on investment.

• Researches and evaluates market trends, consumer preferences, competitive activity, industry developments, customer feedback, historical product performance, and other relevant information to identify and prioritize opportunities.

• Establishes clear priorities, objectives, success measures, and accountability for product initiatives and communicates progress, decisions, risks, and recommendations to executive leadership and applicable teams.

• Proactively identifies and secures the people, expertise, information, and resources necessary to accomplish objectives.

Research & Development

• Leads R&D initiatives across the company’s flooring categories, including hardwood, laminate, vinyl, SPC, WPC, bamboo, and other applicable products.

• Develops product concepts and recommendations based on research, customer and market insights, competitive analysis, technical considerations, historical performance, ROI, and identified business opportunities.

• Serves as a strong technical resource to customers and internal teams and works collaboratively with subject matter experts throughout the organization.

• Coordinates material research, testing, prototyping, validation, and technical evaluation as appropriate to support product decisions and meet U.S. performance and regulatory requirements.

• Utilizes appropriate internal and external resources, including customers, industry experts, testing laboratories, designers, manufacturers, research sources, trade organizations, and other third parties to strengthen product knowledge and development.

• Ensures product concepts and requirements are appropriately researched, evaluated, and aligned with applicable stakeholders before progressing to development and sourcing activities.

Product Management

• Owns the full product lifecycle: research, concept, development, specifications, sourcing, testing, launch, commercialization, post-launch performance, ROI evaluation, and continuous improvement.

• Establishes product specifications, positioning, success criteria, and business rationale in collaboration with applicable functions.

• Works closely with Finance, Sales, Operations, Sourcing, and other applicable functions to evaluate pricing, investment requirements, cost targets, margin expectations, and overall business viability.

• Involves Finance appropriately in financial investment decisions and provides the information and subject-matter expertise necessary to support informed financial decisions.

• Partners with Quality Control, Compliance, Claims, Sourcing, and other applicable functions to address product quality, compliance, safety, and performance requirements.

• Monitors product performance throughout its lifecycle, including sales, customer feedback, claims, returns, quality, competitive position, profitability, and ROI, and recommends improvements, repositioning, expansion, or discontinuation as appropriate.

• Uses the history and performance of existing products, including investment and return, to inform future product development and portfolio decisions.

Cross-Functional & Supplier Collaboration

• Leads cross-functional product initiatives and actively builds and manages the relationships necessary to accomplish the work.

• Works closely with U.S.-based customers and Sales teams to understand needs, gather feedback, validate opportunities, support product launches, and maintain a strong connection to the market.

• Partners with the Shanghai Innovation and Sourcing team throughout applicable product initiatives, utilizing its established supplier relationships, manufacturing capabilities, technical expertise, quality resources, and regional knowledge.

• Works with internal subject matter experts and external resources to bring the appropriate expertise into product decisions and initiatives.

• Leads applicable meetings, working sessions, customer discussions, and external engagements necessary to advance product initiatives and ensure alignment and accountability.

• Communicates proactively across all applicable levels of the organization, follows through on commitments and requests, and keeps executive leadership appropriately informed.

• Determines when external research, expertise, testing, industry events, customer engagement, or travel will add meaningful value and takes initiative to pursue those resources.

Leadership & Organizational Development

• Leads within the R&D and product-management function through expertise, initiative, influence, communication, and accountability, including while operating without direct reports.

• Leads people, projects, processes, decisions, and priorities within the scope of responsibility while empowering other functional leaders and subject matter experts to lead within theirs.

• Builds practical product development processes and capabilities appropriate for a growing organization and ensures they are adopted, understood, and effectively used.

• Delegates appropriately, provides support when needed, reinforces accountability, and escalates issues or decisions when appropriate.

• Takes ownership of gaps or obstacles that could prevent progress and works to resolve them rather than allowing lack of resources, established processes, or direct authority to prevent execution.

• Fosters a culture of initiative, accountability, responsiveness, collaboration, customer focus, and continuous improvement.

• Demonstrates the ability to create momentum and produce outcomes in an entrepreneurial and developing organization rather than relying on established infrastructure, resources, or processes.

Qualifications:

• Bachelor’s degree in Engineering, Product Design, Business, or related field (Master’s preferred).

• 8+ years of experience in product development, R&D, or product management in flooring, building materials, or home improvement industry.

• Demonstrated experience across multiple flooring categories, preferably including hardwood, laminate, vinyl/SPC/WPC, and bamboo.

• Demonstrated experience researching, developing, launching, managing, and evaluating products in the U.S. market.

• Strong technical and product knowledge, including product performance, material capabilities, specifications, testing, and applicable compliance requirements.

• Strong understanding of product lifecycle management, market research, competitive analysis, and ROI evaluation.

• Strong experience working with overseas suppliers and manufacturing partners, preferably in China, Vietnam, or other Asian countries.

• Demonstrated ability to work effectively with global sourcing and manufacturing organizations and build productive relationships across geographic locations and business functions.

• Demonstrated ability to build processes, capabilities, and relationships in an entrepreneurial or developing organization.

Key Competencies:

• Strong technical expertise and ability to serve as a trusted subject-matter resource to customers and internal teams.

• Strong business and commercial acumen, with sound judgment regarding investment, risk, opportunity, and ROI.

• Research-driven and data-informed decision making.

• Strong cross-functional leadership and influence, including the ability to lead without direct reporting authority.

• Customer focus and relationship building.

• Initiative, accountability, responsiveness, and follow-through.

• Process leadership, delegation, and development of organizational capability.

• Collaborative leadership, with the ability to empower others, build trust, and create momentum toward measurable outcomes.

Physical Requirements:

• Ability to frequently travel nationally and internationally.

• Ability to lift and maneuver items up to 50 lbs.

• Ability to be mobile as well as sit for long periods of time.

• Ability to use technology, office, and lab equipment.

Purpose:

The Information Technology Manager (IT Manager) oversees Home Legend's information technology infrastructure, security, systems, technology-related equipment, and business technology needs. The IT Manager partners with leadership and employees across the organization to maintain reliable and secure systems, evaluate technology needs, develop technology solutions, and implement improvements. The IT Manager should have broad working knowledge of IT infrastructure, system administration and architecture, cybersecurity, business systems, e-commerce technologies, EDI, system integrations, and other business technology solutions.

Essential Duties and Responsibilities:

• Develops and recommends technology strategy, upgrades, and improvements to support company growth and changing business needs.

• Develops and maintains IT infrastructure strategy, architecture, standards, and processes appropriate to the company’s size and business needs.

• Maintains the security, reliability, and availability of company IT systems within the scope of the position and available resources.

• Evaluates existing systems and technology architecture and recommends improvements related to integration, scalability, security, and efficiency.

• Leads and coordinates IT projects, including the implementation, integration, transition, and deployment of new systems and services.

• Partners with leadership and key stakeholders to understand business requirements and develop or coordinate technology solutions.

• Supports technology solutions for e-commerce, electronic transactions, EDI, and other digital business processes.

• Coordinates the technical integration of business applications, e-commerce platforms, EDI, infrastructure, and other technology systems.

• Evaluates technology vendors, services, hardware, and software and manages vendor relationships as appropriate.

• Supports the technical administration and integration of business management systems and coordinates with application owners and external technology providers as needed.

• Administers Microsoft 365 and other company technology platforms.

• Maintains appropriate data backup and business continuity processes.

• Troubleshoots hardware, software, connectivity, and other internal IT issues and coordinates resolution of more complex issues with external providers when appropriate.

• Recommends and coordinates the purchase, deployment, and replacement of technology equipment.

• Sets up computers, software, and other IT equipment for new and transitioning employees.

• Supports technology needs across the company’s U.S. and offshore offices and coordinates remote support as needed.

• Maintains appropriate documentation of systems, architecture, vendors, configurations, procedures, and other critical IT information.

• Stays informed of relevant technology, cybersecurity, e-commerce, and business-system developments and recommends changes when appropriate.

Job Requirements:

• Strong technical, analytical, and problem-solving skills

• Strong communication and interpersonal skills

• Ability to evaluate technology needs and develop practical solutions

• Ability to prioritize and manage multiple IT needs and projects

• Sound judgment and decision-making

• Ability to work independently while collaborating effectively with leadership, employees, vendors, and external IT providers

• Project leadership and organizational skills

• Personal integrity and discretion in handling company information and systems

• Knowledge of Microsoft Dynamics 365 Business Central (BC) and EDI technology preferred

• Knowledge of systems architecture, system integration, e-commerce technologies, APIs, or cloud-based technologies preferred

• Ability and willingness to travel between local Georgia offices and to California periodically

Experience:

• Bachelor’s degree or higher in Information Technology, Computer Science, or a related field preferred

• Five years of IT experience, including demonstrated responsibility for IT systems, infrastructure, projects, or leadership

• Experience supporting a multi-location organization preferred

• Experience supporting and administering productivity, communications, cybersecurity, e-commerce, EDI, data storage, and other business system solutions preferred

• Experience with systems architecture, application integration, or technology infrastructure strategy preferred

• Experience managing technology vendors and external IT providers preferred

Certifications:

• Microsoft, Azure, Microsoft 365, or Dynamics 365 certifications preferred

• ITIL, CompTIA Security+, Cisco, or other relevant IT certifications a plus

Compensation & Benefits:

• Competitive annual base salary

• Annual bonus program eligibility

• Medical, dental, vision, life, and supplemental insurance

• 401(k) with 100% company matching

• Paid training, time off, and disability insurance

• Reimbursable business expenses

• Employee discounts and support programs

Purpose:

The Returns & Operational Support Lead performs hands-on returned product operations, recovery processes, and reverse logistics activities to maximize recovered value and operational efficiency. This role coordinates product intake, inspection, disposition, repack operations, and liquidation activities while identifying opportunities to reduce losses and improve inventory flow. The Lead may provide day-to-day direction and task coordination for temporary workers and warehouse associates as needed while remaining directly involved in the execution of operational tasks.

Key Responsibilities:

• Perform and coordinate returned product intake, inspection, tracking, and disposition.

• Identify and execute opportunities to maximize recovery through resale, rework, and liquidation.

• Coordinate repack operations, materials, and related vendor activities.

• Develop and support secondary market and liquidation channels.

• Track recovery performance, costs, and operational KPIs.

• Provide hands-on support and task direction to temporary workers and warehouse associates as needed.

• Partner cross-functionally to improve processes, optimize inventory flow, and reduce write-offs.

Qualifications:

• 3+ years of experience in warehouse operations, logistics, inventory management, or reverse logistics.

• Experience with ERP systems and operational reporting.

• Strong analytical, organizational, and problem-solving skills.

• Ability to balance hands-on execution with task coordination and operational prioritization.

• Experience with big-box retail returns or liquidation channels preferred.

Compensation & Benefits:

• Competitive annual base salary

• Annual bonus program eligibility

• Medical, dental, vision, life, and supplemental insurance

• 401(k) with 100% company matching

• Paid training, time off, and disability insurance

• Reimbursable business expenses

• Employee discounts and support programs

Purpose:

We are currently looking to hire a Territory Sales Manager to establish, maintain, and increase sales, market share, and profitability in an assigned geographic area for our Eagle Creek Floors brand. This position develops and cultivates solid relationships with existing and potential customers. These relationships are based on trust, a deep understanding of each customer’s business needs and expectations, expansive product and industry knowledge, aligned communications, and reliable customer service.

Essential Duties and Responsibilities:

• Maintains a strong understanding of hard surface flooring product specifications for hardwood, vinyl, laminate, and bamboo.

• Conducts data analyses to confirm market potential, customer segmentation, and territory optimization.

• Navigates pipeline management by engaging in and tracking touchpoints – calls, emails, in-person visits, sales presentations, product display placements, account openings, purchases, historical trends, etc.

• Travels regularly throughout assigned territory to consult with prospects and customers at their facilities.

• Consistently influences sales decisions by identifying and providing value-added propositions to customers.

• Honestly communicates transactional logistics regarding pricing, lead time, program management, etc.

• Acts as cross-functional liaison to help facilitate full-cycle sales processes.

• Prepares weekly productivity reports that track business engagements and transactions.

• Controls and submits data to process travel and entertainment expenditures.

Job Requirements:

• Customer centricity

• Presentation and selling skills

• Teamwork and leadership

• Critical thinking

• Self-discipline and adaptability

• Technical aptitude

• Results orientation and strong accountability

Experience:

• College degree in sales, marketing, or business preferred; proven interest in advancing knowledge required.

• 3+ years of experience driving relationship versus transactional sales growth and balancing new business development with existing account management.

• Must have previous experience and be willing to regularly travel an assigned territory to consult prospects and customers in-person.

• Ability to use information technology at a professional level, including but not limited to effective communications, data analyses, and reporting.

• Must have a dedicated vehicle to carry a vast array of sample materials and displays.

• Able to lift 50 pounds on a regular basis.

• Must reside and have previously worked within the assigned territory.

Purpose:

We are currently looking to hire a Territory Sales Manager to establish, maintain, and increase sales, market share, and profitability in an assigned geographic area for our Eagle Creek Floors brand. This position develops and cultivates solid relationships with existing and potential customers. These relationships are based on trust, a deep understanding of each customer’s business needs and expectations, expansive product and industry knowledge, aligned communications, and reliable customer service.

Essential Duties and Responsibilities:

• Maintains a strong understanding of hard surface flooring product specifications for hardwood, vinyl, laminate, and bamboo.

• Conducts data analyses to confirm market potential, customer segmentation, and territory optimization.

• Navigates pipeline management by engaging in and tracking touchpoints – calls, emails, in-person visits, sales presentations, product display placements, account openings, purchases, historical trends, etc.

• Travels regularly throughout assigned territory to consult with prospects and customers at their facilities.

• Consistently influences sales decisions by identifying and providing value-added propositions to customers.

• Honestly communicates transactional logistics regarding pricing, lead time, program management, etc.

• Acts as cross-functional liaison to help facilitate full-cycle sales processes.

• Prepares weekly productivity reports that track business engagements and transactions.

• Controls and submits data to process travel and entertainment expenditures.

Job Requirements:

• Customer centricity

• Presentation and selling skills

• Teamwork and leadership

• Critical thinking

• Self-discipline and adaptability

• Technical aptitude

• Results orientation and strong accountability

Experience:

• College degree in sales, marketing, or business preferred; proven interest in advancing knowledge required.

• 3+ years of experience driving relationship versus transactional sales growth and balancing new business development with existing account management.

• Must have previous experience and be willing to regularly travel an assigned territory to consult prospects and customers in-person.

• Ability to use information technology at a professional level, including but not limited to effective communications, data analyses, and reporting.

• Must have a dedicated vehicle to carry a vast array of sample materials and displays.

• Able to lift 50 pounds on a regular basis.

• Must reside and have previously worked within the assigned territory.

Purpose:

We are currently looking to hire a Territory Sales Manager to establish, maintain, and increase sales, market share, and profitability in an assigned geographic area for our Eagle Creek Floors brand. This position develops and cultivates solid relationships with existing and potential customers. These relationships are based on trust, a deep understanding of each customer’s business needs and expectations, expansive product and industry knowledge, aligned communications, and reliable customer service.

Essential Duties and Responsibilities:

• Maintains a strong understanding of hard surface flooring product specifications for hardwood, vinyl, laminate, and bamboo.

• Conducts data analyses to confirm market potential, customer segmentation, and territory optimization.

• Navigates pipeline management by engaging in and tracking touchpoints – calls, emails, in-person visits, sales presentations, product display placements, account openings, purchases, historical trends, etc.

• Travels regularly throughout assigned territory to consult with prospects and customers at their facilities.

• Consistently influences sales decisions by identifying and providing value-added propositions to customers.

• Honestly communicates transactional logistics regarding pricing, lead time, program management, etc.

• Acts as cross-functional liaison to help facilitate full-cycle sales processes.

• Prepares weekly productivity reports that track business engagements and transactions.

• Controls and submits data to process travel and entertainment expenditures.

Job Requirements:

• Customer centricity

• Presentation and selling skills

• Teamwork and leadership

• Critical thinking

• Self-discipline and adaptability

• Technical aptitude

• Results orientation and strong accountability

Experience:

• College degree in sales, marketing, or business preferred; proven interest in advancing knowledge required.

• 3+ years of experience driving relationship versus transactional sales growth and balancing new business development with existing account management.

• Must have previous experience and be willing to regularly travel an assigned territory to consult prospects and customers in-person.

• Ability to use information technology at a professional level, including but not limited to effective communications, data analyses, and reporting.

• Must have a dedicated vehicle to carry a vast array of sample materials and displays.

• Able to lift 50 pounds on a regular basis.

• Must reside and have previously worked within the assigned territory.

Purpose:

We are currently looking to hire a Territory Sales Manager to establish, maintain, and increase sales, market share, and profitability in an assigned geographic area for our Eagle Creek Floors brand. This position develops and cultivates solid relationships with existing and potential customers. These relationships are based on trust, a deep understanding of each customer’s business needs and expectations, expansive product and industry knowledge, aligned communications, and reliable customer service.

Essential Duties and Responsibilities:

• Maintains a strong understanding of hard surface flooring product specifications for hardwood, vinyl, laminate, and bamboo.

• Conducts data analyses to confirm market potential, customer segmentation, and territory optimization.

• Navigates pipeline management by engaging in and tracking touchpoints – calls, emails, in-person visits, sales presentations, product display placements, account openings, purchases, historical trends, etc.

• Travels regularly throughout assigned territory to consult with prospects and customers at their facilities.

• Consistently influences sales decisions by identifying and providing value-added propositions to customers.

• Honestly communicates transactional logistics regarding pricing, lead time, program management, etc.

• Acts as cross-functional liaison to help facilitate full-cycle sales processes.

• Prepares weekly productivity reports that track business engagements and transactions.

• Controls and submits data to process travel and entertainment expenditures.

Job Requirements:

• Customer centricity

• Presentation and selling skills

• Teamwork and leadership

• Critical thinking

• Self-discipline and adaptability

• Technical aptitude

• Results orientation and strong accountability

Experience:

• College degree in sales, marketing, or business preferred; proven interest in advancing knowledge required.

• 3+ years of experience driving relationship versus transactional sales growth and balancing new business development with existing account management.

• Must have previous experience and be willing to regularly travel an assigned territory to consult prospects and customers in-person.

• Ability to use information technology at a professional level, including but not limited to effective communications, data analyses, and reporting.

• Must have a dedicated vehicle to carry a vast array of sample materials and displays.

• Able to lift 50 pounds on a regular basis.

• Must reside and have previously worked within the assigned territory.

Purpose:

We are currently looking to hire a Territory Sales Manager to establish, maintain, and increase sales, market share, and profitability in an assigned geographic area for our Eagle Creek Floors brand. This position develops and cultivates solid relationships with existing and potential customers. These relationships are based on trust, a deep understanding of each customer’s business needs and expectations, expansive product and industry knowledge, aligned communications, and reliable customer service.

Essential Duties and Responsibilities:

• Maintains a strong understanding of hard surface flooring product specifications for hardwood, vinyl, laminate, and bamboo.

• Conducts data analyses to confirm market potential, customer segmentation, and territory optimization.

• Navigates pipeline management by engaging in and tracking touchpoints – calls, emails, in-person visits, sales presentations, product display placements, account openings, purchases, historical trends, etc.

• Travels regularly throughout assigned territory to consult with prospects and customers at their facilities.

• Consistently influences sales decisions by identifying and providing value-added propositions to customers.

• Honestly communicates transactional logistics regarding pricing, lead time, program management, etc.

• Acts as cross-functional liaison to help facilitate full-cycle sales processes.

• Prepares weekly productivity reports that track business engagements and transactions.

• Controls and submits data to process travel and entertainment expenditures.

Job Requirements:

• Customer centricity

• Presentation and selling skills

• Teamwork and leadership

• Critical thinking

• Self-discipline and adaptability

• Technical aptitude

• Results orientation and strong accountability

Experience:

• College degree in sales, marketing, or business preferred; proven interest in advancing knowledge required.

• 3+ years of experience driving relationship versus transactional sales growth and balancing new business development with existing account management.

• Must have previous experience and be willing to regularly travel an assigned territory to consult prospects and customers in-person.

• Ability to use information technology at a professional level, including but not limited to effective communications, data analyses, and reporting.

• Must have a dedicated vehicle to carry a vast array of sample materials and displays.

• Able to lift 50 pounds on a regular basis.

• Must reside and have previously worked within the assigned territory.

Purpose:

We are currently looking to hire a Territory Sales Manager to establish, maintain, and increase sales, market share, and profitability in an assigned geographic area for our Eagle Creek Floors brand. This position develops and cultivates solid relationships with existing and potential customers. These relationships are based on trust, a deep understanding of each customer’s business needs and expectations, expansive product and industry knowledge, aligned communications, and reliable customer service.

Essential Duties and Responsibilities:

• Maintains a strong understanding of hard surface flooring product specifications for hardwood, vinyl, laminate, and bamboo.

• Conducts data analyses to confirm market potential, customer segmentation, and territory optimization.

• Navigates pipeline management by engaging in and tracking touchpoints – calls, emails, in-person visits, sales presentations, product display placements, account openings, purchases, historical trends, etc.

• Travels regularly throughout assigned territory to consult with prospects and customers at their facilities.

• Consistently influences sales decisions by identifying and providing value-added propositions to customers.

• Honestly communicates transactional logistics regarding pricing, lead time, program management, etc.

• Acts as cross-functional liaison to help facilitate full-cycle sales processes.

• Prepares weekly productivity reports that track business engagements and transactions.

• Controls and submits data to process travel and entertainment expenditures.

Job Requirements:

• Customer centricity

• Presentation and selling skills

• Teamwork and leadership

• Critical thinking

• Self-discipline and adaptability

• Technical aptitude

• Results orientation and strong accountability

Experience:

• College degree in sales, marketing, or business preferred; proven interest in advancing knowledge required.

• 3+ years of experience driving relationship versus transactional sales growth and balancing new business development with existing account management.

• Must have previous experience and be willing to regularly travel an assigned territory to consult prospects and customers in-person.

• Ability to use information technology at a professional level, including but not limited to effective communications, data analyses, and reporting.

• Must have a dedicated vehicle to carry a vast array of sample materials and displays.

• Able to lift 50 pounds on a regular basis.

• Must reside and have previously worked within the assigned territory.

Purpose:

We are currently looking to hire a Territory Sales Manager to establish, maintain, and increase sales, market share, and profitability in an assigned geographic area for our Eagle Creek Floors brand. This position develops and cultivates solid relationships with existing and potential customers. These relationships are based on trust, a deep understanding of each customer’s business needs and expectations, expansive product and industry knowledge, aligned communications, and reliable customer service.

Essential Duties and Responsibilities:

• Maintains a strong understanding of hard surface flooring product specifications for hardwood, vinyl, laminate, and bamboo.

• Conducts data analyses to confirm market potential, customer segmentation, and territory optimization.

• Navigates pipeline management by engaging in and tracking touchpoints – calls, emails, in-person visits, sales presentations, product display placements, account openings, purchases, historical trends, etc.

• Travels regularly throughout assigned territory to consult with prospects and customers at their facilities.

• Consistently influences sales decisions by identifying and providing value-added propositions to customers.

• Honestly communicates transactional logistics regarding pricing, lead time, program management, etc.

• Acts as cross-functional liaison to help facilitate full-cycle sales processes.

• Prepares weekly productivity reports that track business engagements and transactions.

• Controls and submits data to process travel and entertainment expenditures.

Job Requirements:

• Customer centricity

• Presentation and selling skills

• Teamwork and leadership

• Critical thinking

• Self-discipline and adaptability

• Technical aptitude

• Results orientation and strong accountability

Experience:

• College degree in sales, marketing, or business preferred; proven interest in advancing knowledge required.

• 3+ years of experience driving relationship versus transactional sales growth and balancing new business development with existing account management.

• Must have previous experience and be willing to regularly travel an assigned territory to consult prospects and customers in-person.

• Ability to use information technology at a professional level, including but not limited to effective communications, data analyses, and reporting.

• Must have a dedicated vehicle to carry a vast array of sample materials and displays.

• Able to lift 50 pounds on a regular basis.

• Must reside and have previously worked within the assigned territory.

Compensation & Benefits:

• Competitive annual base salary – $60,000

• Uncapped monthly commission – 1st year estimate $15,000-$30,000

• Medical, dental, vision, life, and supplemental insurance

• 401(k) with 100% company matching

• Paid training, time off, and disability insurance

• Reimbursable business expenses

• Employee discounts and support programs